Netflix Canada has issued a clarification with regard to reports that users would have to log in every 31 days to the primary Wi-Fi network or risk having their accounts blocked. 

We know there’s been a lot of confusion about sharing Netflix. A Netflix account is intended for one household, so we’re rolling out new features in Canada to give you more control over your account — and yes, you can still watch Netflix while traveling!

— Netflix Canada (@Netflix_CA) February 8, 2023

On Wednesday, February 8, Netflix announced that for users in Canada, as well as New Zealand, Portugal and Spain, there will be a variety of options, including 'buying an extra member'.

"Members on our Standard or Premium plan in many countries (including Canada, New Zealand, Portugal and Spain) can add an extra member sub-account for up to two people they don’t live with — each with a profile, personalized recommendations, login and password," Netflix said in a statement.

In Canada, this will cost subscribers an extra $7.99 a month per person. Netflix also underlined that because over 100 million households are sharing accounts, this has impacted the company's ability 'invest in great new TV and films.'

The press release also clarified that for those who are travelling, accessing their account will not be a problem.

"Members can still easily watch Netflix on their personal devices or log into a new TV, like at a hotel or holiday rental."

Netflix also listed other features to curb account sharing, which include:

  • Set primary location: We’ll help members set this up, ensuring that anyone who lives in their household can use their Netflix account. 

  • Manage account access and devices: Members can now easily manage who has access to their account from our new Manage Access and Devices page. 

  • Transfer profile: People using an account can now easily transfer a profile to a new account, which they pay for — keeping their personalized recommendations, viewing history, My List, saved games and more. 

"A Netflix account is intended for one household and members can choose from a range of plans with different features (see chart below). As always, we’ll refine these new features based on member feedback so that we continue to improve Netflix in the years ahead."

In November 2022, Canadian subscribers to Netflix were given the option to sign up for an ad-supported plan, which is a cheaper option. The $5.99/month plan, which is the cheapest thus far of the Netflix pricing options, will have an average of 4 to 5 minutes of ads per hour. 


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